Privacy Policy

Last updated: August 2025

Jet Brides (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website or engage our wedding services.

1. What Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Your full name
  • Contact number
  • Email address
  • Details relating to your wedding (e.g. date, location, preferences)

We also collect information through:

  • Google Analytics – including browser type, pages visited, time spent on pages, and other website usage data (collected anonymously).

We may also collect and use photos from your wedding day, with your prior consent, to promote our services on our website, social media, and other marketing materials.

2. How We Collect Your Information

We collect your personal information when you:

  • Fill out a contact or booking form on our website
  • Contact us via phone, email, or social media
  • Engage us to provide wedding-related services
  • Consent to photography use in our promotional materials

We may also collect non-identifying information automatically via cookies and analytics tools like Google Analytics when you browse our website.

3. Why We Collect Your Information

We collect and use your personal information to:

  • Provide and manage our wedding services
  • Respond to enquiries and communicate with you
  • Personalise your experience and fulfil your requests
  • Promote our services (with consent to use images)
  • Analyse website traffic and improve our website functionality

4. Use of Photos for Promotion

We may use photos from your wedding day for promotional purposes on our:

  • Website
  • Social media pages (e.g. Instagram, Facebook)
  • Print or digital marketing material

You may request the withdrawal of photos you have provided to us at any time by contacting us (see Section 8 below).

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with:

  • Trusted service providers who assist in operating our business (e.g. website hosting, email services)
  • Law enforcement or government agencies where required by law
  • Any party with your consent or direction

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:

  • Secure storage systems
  • Access control and authentication procedures
  • Encryption where appropriate

However, no data transmission over the internet is 100% secure. You provide information at your own risk.

7. Accessing and Correcting Your Information

You may request access to the personal information we hold about you, or request a correction if you believe it is inaccurate, by contacting us (see Section 8).

We will respond within a reasonable time and may charge a small fee for processing your request.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct or withdraw your personal information, please contact us at:

Jet Brides
Email: info@jetbrides.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date. We encourage you to review it periodically.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.